Alice Sheldon
Empathising with someone doesn't mean that you need to agree
When you hear about empathy, do you worry that you are going to have to give away your ideas and opinions to empathise with the other...
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Alice Sheldon
A very British (#ridiculous) way of giving and receiving
How have we developed a culture which has changed the idea of giving freely into a complicated exchange system? Needs Understanding is...
Alice Sheldon
Say "sorry" so that you are heard
Would you like one tip for saying 'sorry' so that it really lands with the other person? I totally messed up a diary arrangement...
Alice Sheldon
One sentence to add to difficult emails
One sentence to add into those difficult emails. The ones where the person at the other end is going to find what you say hard to hear....
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