Skills for
communication,
collaboration, and
a less divided world
Welcome. I'm Alice, and I teach Needs Understanding
It's the single most powerful approach that I know for building relationships and finding creative solutions to problems.
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I work in organisations, sharing Needs Understanding with senior leaders and teams who want practical, inspirational tools to equip them to thrive.
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Alice Sheldon, Founder of Needs Understanding
"Brilliant, easy to understand, and applies with equal force in personal and professional contexts."
Sharif Shivji KC, commercial barrister
Services for organisations
I bring Needs Understanding to your organisation through training and speaking.
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Do you want your team to have a learnable toolkit for better communication? Perhaps you need help to build a culture with empathy, respect, and the possibility for everyone to shine. Or maybe you have come across the needs-based approach at the heart of Needs Understanding, and you see the power that it could have to support your team in difficult conversations and challenging relationships.​
Training
Get the Needs Understanding tools that will help your teams to thrive.
“Alice facilitated a training for our company and it was an absolute success. She knows how to bring the values of Needs Understanding to big organisations, and to get senior management involved.”
Online training for 50 members of a US investment firm
Speaking
Be inspired. Be entertained. And take away tools that make a difference.
“Staff response to your session has been filled with enthusiasm, happiness and contentment. It created a fantastic atmosphere for the subsequent and potentially challenging senior staff session.”
Speaking to 160 staff at a London school
The Needs Understanding book
A practical guide to Needs Understanding and how it can apply in your life and work.
"This book is a tool box; keep it close and dip in often."
Jim Carter OBE and Imelda Staunton CBE, actors
"A beautifully simple guide to the relationship skills we all so deeply need, but most of us don't know how to access. This book belongs firmly on the curriculum for creating a more peaceful world."
Dr Scilla Elworthy, three times Nobel Peace Prize nominee
