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Skills for 
collaboration, and
a less divided world
Welcome. I'm Alice, and I teach Needs Understanding

It's the single most powerful approach that I know for building relationships and finding creative solutions to problems.

I work in organisations, sharing Needs Understanding with senior leaders and teams who want practical, inspirational tools to equip them to thrive.

Alice Sheldon, Founder of Needs Understanding

"Brilliant, easy to understand, and applies with equal force in personal and professional contexts."

Sharif Shivji KC, commercial barrister


Get the Needs Understanding tools that will help your teams to thrive.

“Alice facilitated a training for our company and it was an absolute success. She knows how to bring the values of Needs Understanding to big organisations, and to get senior management involved.”

Online session for 50 members of a US investment firm


Be inspired. Be entertained. And take away tools that make a difference.

Speaking to 160 staff at a London school

“Staff response to your session has been filled with enthusiasm, happiness and contentment. It created a fantastic atmosphere for the subsequent and potentially challenging senior staff session.”

Leadership development

Empower your leadership with skills for

self-awareness, empathy and wisdom.

“Alice has helped my team and I overcoming some communications challenges. She helped us develop more empathy about each other's needs and adapt our communication styles. Alice's facilitation was amazing in making everyone feel included and respected”

Supporting a leader in a global beauty brand with team challenges

Services for organisations

Maybe you want your team to have a learnable toolkit for better communication. Perhaps you need help to build a culture with empathy, respect, and the possibility for everyone to shine. Or maybe you have come across the needs-based approach at the heart of Needs Understanding, and you believe that it can help in your workplace. 


I offer training, speaking, and leadership development rooted in the capacity of Needs Understanding to create understanding, trust, respect and empowerment.

Services for individuals

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Training for individuals is coming back soon. Join the mailing list to be the first to hear. Meanwhile, you might consider my book? It has lots of practical exercises to help with learning, and people say that it's easy and enjoyable to read.

The Needs Understanding book

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A practical guide to Needs Understanding and how it can apply in your life and work.

"This book is a tool box; keep it close and dip in often."

Jim Carter OBE and Imelda Staunton CBE, actors

"A beautifully simple guide to the relationship skills we all so deeply need, but most of us don't know how to access. This book belongs firmly on the curriculum for creating a more peaceful world."

Dr Scilla Elworthy, three times Nobel Peace Prize nominee

Do you have any questions for me?

If you are thinking about being in touch, this is a brief 40 second video to give you a sense of me. Please do drop me an email.

Chemistry video
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