Training for organisations
Needs Understanding training offers the inspiration that comes from fresh and exciting ideas, together with the practical tools to put them into action to create change. Training is fun, interactive, and a safe space for participants to learn. People leave with skills for communication, relationship and problem-solving that they can use at home and at work.
Short introductory sessions (1 to 2 hours)
Inspiring and practical short workshops to get started with Needs Understanding.
Needs Understanding at work: an introduction (1.5 hours)
Needs Understanding's toolkit can change your experience at work by providing a new way of understanding yourself and others, and practical skills to create more empathy, self-awareness, empowerment and capacity for problem-solving We will cover: Habitual ways that we listen that block conversation • Listening tools for increasing connection and solution finding • Understanding why some situations are so difficult for us to deal with • Awareness of our fingerprint needs as a step to choice and change • How we can unintentionally exacerbate difficult conversations • Using neutral observations rather than judgements Length: 1.5 hours, with 1 hour and 2 hour alternative versions available Number of participants: Any Delivery mode: Online or in person Previous experience required: No
Needs Understanding for difficult conversations (1.5 hours)
Difficult conversations can lead to people feeling upset and bad decisions being made. Discover three Needs Understanding tools that can help you get the best out of challenging interactions at home and at work. We will cover three skills that you can take away and use. Skill 1: Know when not to speak - notice when you are reactive instead of proactive Skill 2: Agree before you disagree - use observations not evaluations Skill 3: Give yourself the best chance to be heard - empathy before explanation Length: 1.5 hours, with 1 hour and 2 hour alternative versions available Number of participants: Any Delivery mode: Online or in person Previous experience required: No
Fingerprint needs: your unique key to navigating challenges (1.5 hours)
Your individual fingerprint needs are a powerful tool for understanding your reactions, especially in the situations that you find the most difficult to manage at home or at work We will cover: Your unique blueprint of 'fingerprint needs' - what it is and where it comes from • Recognising when you get triggered, and why you sometimes feel furious, ashamed or as if you are 5 years old again • Getting yourself back to a more rational state • Responding and not reacting, so that you get the outcome that you want Length: 1.5 hours, with 1 hour and 2 hour alternative versions available Number of participants: Any Delivery mode: Online or in person Previous experience required: No
Needs Understanding core training (0.5 days - 2 days)
Get the complete Needs Understanding toolkit for empathy, self-awareness, communication and decision-making.
The Needs Understanding core training (0.5 days - 2 days)
