A clear, practical guide to Needs Understanding and how it can apply in your life and work.

 

Brilliant, easy to understand, and applies with equal force in personal and professional contexts.

- Sharif Shivji QC, commercial barrister

 

This book is a tool box; keep it close and dip in often.

- Jim Carter OBE and Imelda Staunton CBE, actors

 

A beautifully simple guide to the relationship skills we all so deeply need, but most of us don't know how to access. This book belongs firmly on the curriculum for creating a more peaceful world.

- Dr Scilla Elworthy, three times Nobel Peace Prize nominee