Sometimes a team member brings something to you – and it’s not the right time. So you say, “Let’s talk later.”   But here’s the part we...

You know those conversations where you just can't resolve an issue? You’re both speaking and going round in circles. You are getting more...

It’s exam season. Is how you show up today still shaped by an exam mindset? Exams come with a particular kind of pressure: Inflexible...

Ever notice your internal resource tank? and how differently things go depending on whether it’s full or empty? 👉 You walk through the...

Why do small things at work sometimes trigger big reactions? A throwaway comment. A meeting that doesn’t go your way. A moment of...

If you work with teams – or live in a household – you’ll know this already: People rarely argue about needs – they argue about how to...

Too many conversations at work and beyond aren’t about solving problems. Consciously or otherwise, they’re about winning. We see it...

You might have heard this: “Set a boundary, not a wall.” But what does that actually mean in a workplace conversation? When something...

I play regularly with two partners whom I delight in – and I notice different things with each of them. With one, there’s a lot of...

You know that moment when someone shares something vulnerable… and your mind goes blank? You really want to help. But you worry that if...

You know those moments when something "small" sends you into a spiral – of rage, embarrassment, defensiveness, shutdown?  Your emotions...