Ever left a meeting thinking, ‘Why didn’t that conversation move forward?’"
It might not be the topic that’s stuck—it might be that someone in the room didn’t feel acknowledged.
Here's how to spot when someone is shutting down, and what you can say to help.
And here's the transcript if you prefer to read:
💭 Introduction: You might be listening—but does the other person actually feel heard?
💭 Main Tip: Key signs that someone feels heard are when they relax, open up, or shift the conversation forward. If they repeat themselves, shut down, or seem frustrated, they may still be waiting for a sense of real acknowledgment.
💭 Example: Imagine a team member keeps bringing up the same concern. Instead of repeating solutions, you could pause and say, “I hear that this is really important to you. Can you tell me more about what feels unresolved?” This small shift can change the entire conversation.
💭 Over to You: This week, try watching for signs that someone feels heard—or doesn’t, and see whether small adjustments make a difference.
💭 Closing: Listening isn’t just about hearing words—it’s about helping the other person feel understood. Let me know how this works for you!
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