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Observation or evaluation? A neat tool for getting your message across

‘Her desk is a total mess!‘ ‘He doesn't think about the rest of us!' ‘You are letting the team down.’

Find yourself saying or thinking anything like these? You might find it useful to know how to change your language so that you are more likely to be heard by someone else.

Needs Understanding has a section of really neat language tools that can help you find ways to say things that work better for you and those around you. They are also excellent because they often lead you towards the challenge of changing your thinking and mindset well beyond the particular language used.

In today's 5 minute video, we take a look at how evaluations like those above can get in our way, and what to replace them with for better results at work and at home.

Get the transcript of the video here.

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