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The one hour masterclass is a fun, interactive online introduction to Needs Understanding where we cover:

  • how to make sense of yourself and other people using the Needs Understanding approach

  • finding the 'fingerprint' needs that drive the behaviour you don't like in yourself

  • looking for creative solutions to difficult problems by approaching them in a different way


You'll leave the masterclass with:

  • a fresh approach to understanding the challenges you face

  • new ways to make sense of your own reactions in difficult situations

  • ideas for communicating in ways that are more likely to get your point over

  • a perspective on problems which is more likely to lead to successful solutions


Suitable for up to twenty people, optimal for six to twelve.

The session with Alice was brilliant. We all learned so much, and Alice made the entire session so enjoyable and interactive. She created a wonderful safe space where we all felt we could talk openly and freely. Alice has a wonderfully infectious energy that makes working with her a complete joy. We couldn't recommend Alice more highly than we already do to anyone thinking of working with her.

Amy Clarke, Tribe Impact Capital

I was worried about having a 3 hour long online session on Zoom, but the three hours flew by, and our team experienced a deeper connection that I thought possible online. I thought Alice’s introduction to Needs Understanding was thorough, very relevant to our team, relatable and resonant. It was very well paced and engaging throughout. I think everyone on the session got a lot out of it that they can use in their personal and professional lives.

Niamh Scullion, Eden Project

Thank you so much for the AMAZING day – so much positive feedback. Thank you for the quality of warmth and precision you brought. I wish we had more than one day, and look forward to working together in future.

Justyna Sokolowska, Putney High School


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